Small and medium businesses across Africa — from Kenya and Nigeria to Ghana and South Africa — need software that ties sales, finance and operations together. That is what ERP and CRM do.
ERP vs CRM — what’s the difference?
CRM manages your customers, leads and sales pipeline. ERP manages the rest of the business: invoicing, inventory, accounting, HR and projects. The best platforms combine both.
What African SMEs should look for
- Cloud-based, so there is nothing to install and it works anywhere.
- Local payments — M-Pesa, cards and bank — and tax readiness.
- Point of Sale (POS), billing, project and task management built in.
- A mobile app for Android and iOS.
- Honest, affordable pricing.
Our recommendation
Citycloud ERP+CRM is an all-in-one business management platform used across Kenya, East, West, North, Central and Southern Africa, with editions for business, law firms, schools and property. Explore the platform.
